RESOURCES
Your support toolkit.
All in one place.
Diagnose connection problems, check domains and email configurations, access essential services, and find the resources you need.
FEATURED DIAGNOSTIC
How healthy is your internet connection?
Test your download and upload speeds, latency, jitter, and connection reliability. Share your results with TSN support when you need assistance.
↓ Mbps
Download speed
↑ Mbps
Upload speed
ms
Latency & jitter
%
Request reliability
EXPLORE THE TOOLKIT
Find the right tool for the job.
Run available diagnostics, explore upcoming utilities, and share your findings with our support team.
10 tools found
NETWORK & CONNECTIVITY
Internet Speed & Diagnostics
Measure download and upload speeds, latency, jitter, and connection health. Copy a detailed report for support.
DOMAINS & WEBSITES
Domain Registration Checker
Look up public domain registration details, registrar information, registration dates, and nameservers.
SERVICE INFORMATION
System Status
Check the status of monitored services and review incident or maintenance announcements.
DOMAINS & WEBSITES
DNS Record Lookup
Review public DNS records to help identify domain, website, and email configuration issues.
EMAIL & COLLABORATION
Email Platform DNS Checker
Select Microsoft 365, Google Workspace, or Hosted Exchange to check common email DNS configuration requirements.
EMAIL & COLLABORATION
Email Security Health Check
Review public SPF, DKIM, DMARC, and MX configuration to identify potential email authentication issues.
DOMAINS & WEBSITES
Website & SSL Checker
Check publicly observable website availability, HTTPS configuration, and SSL certificate information.
NETWORK & CONNECTIVITY
TSN Phone Readiness Test
Check connection characteristics that may affect business phone calls, including latency and jitter.
NETWORK & CONNECTIVITY
Public IP & ISP Lookup
Find your public IP address, internet service provider, ASN, network organization, and approximate geographical location.
SUPPORT & TROUBLESHOOTING
Browser Diagnostics
Review browser compatibility, security capabilities, cookies, device permissions, and support for modern web applications.
No matching tools found.
Try another search term or choose a different category.
CLIENT RESOURCES
Need access or assistance?
Access your account, connect with a technician, or explore service and security resources.
YOUR ACCOUNT
Client Portal
Access your True Synergy Networks account through the client portal.
GUIDED ASSISTANCE
Remote Support
Prepare for a remote support session with a TSN technician.
SERVICE INFORMATION
System Status
Check the status page for service notices and incident updates.
SECURITY RESOURCES
TSN Cyber
Explore business email security, endpoint protection, and other cybersecurity resources.
MAKE YOUR RESULTS USEFUL
Give support the full picture.
A few extra details can help our technicians investigate your issue more efficiently.
01
Describe the issue
Tell us when it started, which device is affected, and what isn’t working.
02
Run the right diagnostic
Use the appropriate utility and capture the results or copy its support report.
03
Share the results
Include your results and any error messages in your TSN support request.
Still need a hand?
Our team is here to help you find the next step.